What does this mean to you?As an industry leader in the design, manufacture, assembly, supply and installation of Commercial Petroleum Equipment, PETRO Industrial is continuing to raise the bar. We have been the first amongst our competitors to fully invest in our systems and processes and obtain independent, third party certification to in accordance to the internationally recognised Quality Standard - ISO9001: 2008.
We are proud to announce that PETRO industrial has, and continues to pass all of the audits and scrutiny applied by SAI Global with flying colours. This leads to the certification of our Quality Systems and Processes to ISO9001: 2008. This is an achievement our company prides itself on, as it provides justified peace of mind to all of our customers, that they will receive nothing but the best.
We recognise the importance, both financially and from a productivity perspective that jobs are completed to the highest quality, the first time, every time. We achieve this through in-depth documentation of the quality assurance processes we put in place and adopting the processes into our day-to-day workflow. This minimises error, heightens consistency and quality as well as providing you with a more refined, premium quality product at the end of the day.
With the barriers to entry in the downstream refuelling industry becoming easier to climb over as time passes, we realise that it is not difficult to head to China, engage a factory and import equipment into the Australian market. PETRO has been a market leader in the self bunded tanks game for some time and plans on holding this position indefinitely. Our quality guarantee extends far beyond our products, we understand the importance of customer service and being there for customers when things go wrong, in the long term. We cannot stress the point enough that by selling our products, we commit to the long-term customer services and to growing alongside your business. We aren't in it for a quick buck.
No one or business is perfect, we accept that. Mistakes do happen, albeit infrequently. If and when we make an error or misjudgement rest assured we have implemented a formal system to record, analyse and rectify these. This ensures the same error does not occur more than once. We actively seek feedback from you and we will strive to further improve ourselves so that the customer experience with PETRO sees a continual improvement.
This is only the beginning of the process. We are in the process of training the internal auditors to check, double check and indeed triple check our systems and processes. In addition, SAI Global will be back to independently audit us regularly to ensure we are sticking to the rules.
Don't be tempted to buy a 'cheap tank'. Compare us with the others. We have a strong balance sheet, we pay our bills on time, we are run by the guys who originally kicked off these self bunded tanks in the Australian market. We invest strongly in our people, our systems and our processes. We will be there to support whatever we sell - long term - will they be?
At PETRO we are full integrated with our self bunded tank manufacturing facility, allowing us to oversee the full production process from the very start to the very finish. This gives PETRO the capability to design, develop, manufacture, deliver, install and commission our product.
Our in-house draftsmen are continually refining our products to increase quality, lifespan and to make them more cost-effective for our customer.